SHIPPING TIMES and COSTS
We choose fast and reliable couriers, you will only have to worry about opening the package.
All shipments outside Italy are arranged in 24/48 hours and sent by express courier such as SDA, GLS, Fedex, UPS, thus guaranteeing delivery of the goods in 3/10 working days.
IMPORTANT: If your order contains a plant. From May to August all orders containing plants that will be executed after 12.00 on Wednesday will be shipped the following Monday. With the high rise in temperatures, plants could suffer more during transport, we believe it is better to make their journey as short as possible by avoiding spending the weekend inside the transport box. We are sure of your understanding. Upon arrival, we remind you to free them from their packaging and put them in a shady place for at least 1 hour to allow them to settle, slightly wetting the earth. Your plants will grow great!.
Transport costs for Italy and abroad will be calculated based on the delivery area of the products. To calculate the shipping cost, just enter one or more desired products in the cart, enter the delivery address and proceed to checkout. Some particularly bulky or heavy products have a specific shipping cost competition.
For your safety, we recommend that you sign the acceptance of the package "with reserve" during delivery by the courier. GardenStuff is not responsible for transport services that are provided by third parties, therefore it will in no case be able to take charge of direct or indirect damage caused by the courier. Orders will be processed from Monday to Friday excluding holidays.
Each shipment travels with a shipping number (Track id) that can be monitored by the link that we send when the goods are sent or within the personal page. Our customer service is always at your disposal on this aspect as well.